Legal name: Ken Kawabata
Address: 4-16-4 Kitashinjuku, Shinjuku-ku, Tokyo 〒 169-0074
Phone Number: +81 (0)8096736752
Hours: 10:00-18:00 (excluding weekends and bank holidays)
Email address: [email protected]
Head of operations: Ken Kawabata
Additional fees: No additional shipping costs or payment fees.
Exchanges and returns policy: Items before shipping: You can cancel your order by pressing the Cancel button on the website. Items after shipping: Items can be refunded or exchanged for items of an equal or lesser value only if you contact the Customer Support Centre ([email protected]) within 10 days of the item being delivered.
＜Returns and exchanges for defective goods and services＞
Please contact the Customer Support Centre ([email protected]). We will provide a refund or exchange the item with a new product for the price of the shipping cost.
Delivery Times: Orders will be processed within two to four days. Products should be received within 8 days within Japan and between 14 and 18 days internationally.
Accepted Payment methods: Credit cards and google pay via Stripe.
Payment Period: Credit card payments are processed immediately.
Price: Amounts listed on product page.